About Us
Kaisae is a local brand that provides merchandise and corporate souvenir manufacturing services, featuring unique products made from natural materials like bamboo and wood. We are strongly committed to using high-quality, environmentally friendly materials sourced responsibly. Furthermore, a portion of our product sales profits will be used to plant trees in the forests of Borneo, Kalimantan, through the NGO One Tree Planted. Our vision is to become a leading provider of high-quality, natural gifts and merchandise trusted both locally and globally.
Our Featured Product
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FoodwareStainless Steel Cutterly Set
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Foodware
Premium Lunch Box
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Drinkware
Caraka – Tumbler Hook
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Cups & Mugs
Arjuna
BEST OF US
Professional & Work With Heart
We work on every order with professionalism and wholeheartedly, resulting in high-quality products in a timely manner.
Warranty & After Service
We provide the best warranty and after-sales service to ensure customer satisfaction and as a guarantee of quality. We believe that excellent service doesn't end with the purchase of a product; it continues through our support and attention to our customers.
Environmental Impact
With every natural product you order, you're participating in reforestation in Kalimantan, as we donate a portion of our profits to plant trees. #KaisaeSaveBorneo.
Trusted
Hundreds of companies and government agencies, both national and multinational, have trusted us as their partner. We pride ourselves on being their trusted choice for providing high-quality products and professional service.
Unique & Creative Products
Kaisae offers unique, creative, and exclusive products, ranging from natural products made by local artisans to other functional products suitable for various corporate events.
Ready Stock Products & Fast Processing
We offer efficient solutions for your souvenir needs, using ready-to-order products that can be customized and personalized to your order with a fast turnaround. You don't need to worry if you need souvenirs quickly and on a tight schedule.
Consult your company's souvenir and merchandise needs with KAISAE!
Create unforgettable experiences for your clients and colleagues with our unique, natural corporate gifts!
BEST OF US
Conference Gift
Show appreciation for your employees' hard work and dedication with our personalized corporate gift boxes.
Employee Recognition
Show appreciation for your employees' hard work and dedication with our personalized corporate gift boxes.
Marketing
Increase brand awareness and attract potential customers by offering unique and attractive corporate souvenirs.
Season's Greeting
Celebrate your company's special moments by giving unique hampers from us.
We realize that every event has an important meaning for the progress of your company, therefore we are always happy to help you and your company to prepare the best corporate gifts.
Consult your corporate gift needs with us!
TRUSTED BY
& More
What they said about us!
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Corporate Communication ASDP Indonesia Ferry Read More
A brilliant idea to be a choice for corporate souvenirs, the product also supports going green
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PPSDM KEBTKE Coordinator Read More
Thank you for your mug order. It has been received in good condition. The packaging is also beautiful. It is an exclusive gift for our client. Thank you.
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Taspen's Social and Environmental Management Planning & Development Read More
Good product, fast chat response, finished goods and we received them on time. It's really cool, keep up the good work, yeah
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Ministry of National Land Agency Read More
The hampers are good, the box is also okay and elegant, thank God the packaging is safe, thank you, sis.
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FIFGROUP Read More
Thank you very much Kaisae, the product made an impression on the event participants & has a very memorable value so it is more in touch with the company's vision.
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Bank BRI Read More
Thank you so much Kaisae, the product is really cool, the staff is very friendly and fast response. It's really cool because we ordered super suddenly and they were able to fulfill it. Hopefully we can collaborate again next time. Thank you.
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BPK Penabur Read More
Thank you also for your help in making souvenirs for our event. The souvenirs are really cool, sis. There are no drawbacks at all, so all I can say is they're awesome, sis 😀
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Pertamina Hulu Rokan Read More
Thank you Kaisae Team. Even though the order was express and immediate in just 2 days, the results were extraordinary. The Welcome Kit that we ordered arrived in Riau in good condition, beautiful packaging. Always success for Kaisae
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EO Read More
Kaisae is the best. Excellent customer service, friendly, patient, and very helpful in a very short time. I highly recommend it. Continued success, Kaisae, and may it continue to have an impact.
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Haleyora Power Read More
For response: The seller is very fast in responding, very helpful, and very flexible for custom designs. For product: Very suitable and 5 stars
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Technology Synergy Read More
Thank you also for helping me create souvenirs for my office event. The products are excellent, and they were packaged neatly to ensure they reached the recipients safely. I will recommend Kaisae to my friends if anyone needs information about souvenirs for office events or other occasions. Thank you so much, sis.
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FAQs
Product
How much does a gift box from Kaisae cost?
Prices can vary depending on the items you want to include in the gift box. You can also choose a gift box package from our catalog so you can adjust it to your budget.
What box options does Kaisae provide?
We have 3 types of boxes that you can choose from:Â
- Regular Paperbox
- Hardbox
- Sliding box
What if I have a special request?
Of course, you can contact our customer service for further consultation.
Are the products Kaisae offers environmentally friendly?
We are committed to supporting sustainability and offer a variety of environmentally friendly products made by local artisans.
Does Kaisae provide design services for corporate souvenirs and merchandise?
Yes, we provide design services to help you create souvenirs and merchandise that match your brand identity and company needs.
Does Kaisae have a downloadable product catalog?
Yes, we have a product catalog that can be downloaded directly here.
Does Kaisae offer products that can be customized to our company's specific needs?
Yes, we provide a variety of customization options to meet your company's specific needs.
Order
Is there a minimum order quantity for Kaisae products?
Minimum order quantities may vary for each product. Please contact us for more information about ordering requirements.
Can I cancel or change an order that has been placed?
Our cancellation and change policies depend on how far along the production process is. Please contact us immediately if you need to cancel or change your order.
How long does it take to complete an order for company souvenirs and merchandise?
Order completion time depends on the quantity and complexity of the products ordered. We will provide an estimated completion time during the initial consultation.
Does Kaisae offer a consultation service before ordering?
Of course, we are ready for further discussion to determine the product that best suits your company's needs.
Payment
How do I pay for Kaisae products?
We offer an upfront payment option of a certain percentage of the total price as part of the ordering process.
Does Kaisae offer discounts for bulk orders?
We may offer discounts for bulk orders, depending on the number of products and the agreed-upon terms. Please contact us for more information about discounts.
Are there any additional charges for product design or customization services?
Design or product customization service fees may apply depending on the complexity of the requested design. Please contact us for more information regarding additional fees.
Delivery
Can I specify the product delivery date?
Of course, you can adjust the delivery date.
We recommend placing orders several weeks before the event starts to avoid shipping delays.
What shipping options are offered?
Some of the shipping options we use include:
- SiCepat
- GoSend
- Indonesian post
- Lion Parcel
- Lalamove
- Paxel
Can I make international shipments?
Yes, we can ship orders internationally.
We will choose the best expedition for your order.
Does Kaisae offer delivery options for orders?
We provide shipping options for your order and will deliver it according to the agreed schedule.
Does Kaisae ship throughout Indonesia?
Yes, we ship products throughout Indonesia. Shipping costs may vary depending on the delivery location and the number of products ordered.
How do I track my order?
Once your order has been shipped, we will provide you with a tracking number that you can use to track your order through the shipping service used.
What should I do if there is a problem with the delivery or product received?
If you experience any issues with shipping or receiving a product, please contact us immediately. We will assist you in resolving the issue in accordance with applicable policies.
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